Are there additional costs?
No! Everything you need to create stunning ecovers is included in your membership. Of course, if you need specific images, etc. you can purchase them from stock sites or get them for free at sites like Pixabay.com and Unsplash.com.
Is support included?
Yes! We pride ourselves in providing some of the best support in the industry. You can use our contact form to get in touch with us.
What about refunds?
As our guarantee states on our home page, if you our not satisfied with our product, you can request a full refund within 30 days of your purchase.
Can I cancel at any time?
Yep, you can cancel at any time, there are no contracts. And you can even cancel without needing to contact support, though we are always happy to help if needed.
The only thing to keep in mind is that if you cancel, your account will be deleted and you will lose any saved ecovers or uploaded images. So as long as that’s cool you’re good to go.
Obviously, we would recommend the annual subscription as you will save 44% vs the monthly plan, and that way you won’t have to worry as much about starting and stopping the membership and losing any saved work!
Can I download 2D (flat) versions of my ecovers?
Yes! If you are a paid member you will see a “2D” button in the download area for you to do so.
Why don’t I just hire someone to make my ecover?
This is always an option. However, the “quality” designers will charge you anywhere from $30-$97 and that will be for just one ecover.
The cheaper sites will also provide only one ecover and most likely will be just changing the text on pre-made templates.
Plus, if you want the .psd files to make edits, you will need photoshop and will also have to pay extra. The same goes with getting 2D images of your covers.
Wouldn’t you rather create unlimited 3D and 2D ecovers that are 100% original and yours to edit and revise? We think so!
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